Pre Ordered Items take 2-3 Weeks to ship out as they are made to order. We are not responsible for lost packages, or failure to report correct address. Please make sure to double check that all of your information is correct.
We do not offer a return option. Once the item is delivered to you, it is out of our power to do anything with it. If for any reason you receive a defectives item, we will gladly replace it! Please not that many items will be handmade, therefore they might have very slight imperfections.
Looking for a custom Mold Shape, Mold, Decal, or Charm? Let me know! Though we are booked, our commissions will open from time to time. Shoot us an email and we'll let you know how we are doing!